Frequently Asked Questions

Some of the most commonly asked questions about us and the services we offer.

General

We are based in Accrington, Lancashire (UK).

Code Blue I.T. itself is relatively new. However, all the staff here have a background in I.T. and have been building websites and providing both hardware and software support for many years, with a combined experience totalling over 15 years.

Website Design

Time can vary dependant on the specifications and type of website you have purchased.

As a guide, smaller websites can take as little as 3 working days whereas a large website containing many additional features could take a few weeks.

Don’t worry though, we’ll keep in regular contact with you and update you every step of the way!

Dependant on the type of website you require, the cost will vary.

Websites such as brochures and blogs start from as little as £299, whereas an full online shop with advanced features will cost from £699.

All packages come with 1 year free Domain and Hosting.

Payment can be made by Cash, Bank Transfer or Debit Card.

  • Excellent value
  • Excellent prices
  • Personalised support
  • Domain and web hosting
  • A business e-mail address
  • Bespoke and unique design
  • SEO and optimisation
  • Responsive design that is Mobile friendly
  • Content Management System
  • Your website listed in Google search engine

We support the work of local charities and offer a 10% discount on the final price of the website.

We would require evidence of your charity status through your registered charity number and details.

IT Infrastructure

We offer our infrastructure support to individuals and small businesses throughout Lancashire.

However, please do contact us if you’re a larger organisation looking for infrastructure support anywhere in the North West of the UK.

IT Support

We offer our I.T. Support to individuals and small businesses throughout Lancashire.

However, please do contact us if you’re a larger organisation looking for I.T. Support anywhere in the North West of the UK.

Absolutely.

We offer a repair service which consists of us coming out to your premises, diagnosing and fixing any problems.

Competitively hourly rate and additional costs may be incurred if hardware or software is found to be faulty and requires replacing.

There is a minimum 1 hour charge.

Absolutely.

We can offer ongoing support contract and a Monday to Friday on call service with a set number of available hours each month.

Please contact us to discuss further.